Get the most out of your Winterlude experience.

Capital Information Kiosk

Published on January 24, 2013

Capital Information Kiosk

World Exchange Plaza
111 Albert Street
Ottawa, ON

More Information

More Information

Winterlude 2014 runs from Januray 31 to February 17, 2014, and is open on Family Day. The three Winterlude weekends are filled with activities and many venues are open daily.

Official Winterlude Headquarters and Information Booths

• Fairmont Château Laurier lobby
• Lord Elgin Hotel lobby
• Westin Ottawa lobby
• Confederation Park
• Jacques-Cartier Park
• Rideau Canal Skateway (Fifth Avenue and Laurier Bridge).

Open weekends from January 31 to February 17, 2014.

Winterlude Hotline

Available at the Rideau Centre Customer Service Centre (3rd floor).

During Winterlude, the hotline is available during mall hours at the Rideau Centre.

Tourist Information

Updates on Conditions

Rideau Canal Skateway Ice Conditions: 613-239-5234.

Facilities and Services

Concession Stands	Available at Confederation Park, Marion Dewar Plaza, Jacques-Cartier Park and on the Rideau Canal Skateway.
First Aid	First aid is available at Jacques-Cartier Park, Marion Dewar Plaza, and on the Rideau Canal Skateway (Fifth Avenue first aid trailer and skate patrollers).
Lost and Found	Lost and found boxes are kept at Winterlude information booths in these locations: Confederation Park Jacques-Cartier Park Rideau Canal Skateway (Fifth Avenue). Valuable items are turned over to local police: Ottawa Police: 613-236-1222 Gatineau Police: 819-246-0222.
Lost Children Services	Lost Children Services are available at: Rideau Canal Skateway (NAC, Fifth Avenue and Dows Lake) Jacques-Cartier Park Marion Dewar Plaza
Skate Rentals	You can rent skates and other equipment on the Rideau Canal Skateway.
Souvenirs	Official Winterlude souvenirs are available during Winterlude at these locations: Confederation Park Jacques-Cartier Park Rideau Canal Skateway. You can also buy Official Winterlude souvenirs online.
Washrooms	Portable washrooms are available at each of the main Winterlude locations (Confederation Park, Jacques-Cartier Park and the Rideau Canal Skateway).

Fees

Some Winterlude activities are free and others have fees. See individual activity listings for details.

Universal Accessibility

Special Services on the Rideau Canal Skateway:

• ramps to access the Skateway
• heated change facilities (universally accessible)
• portable washrooms (universally accessible).

Jacques-Cartier Park and Confederation Park:

Universally accessible portable toilets are available but may be difficult to access due to weather conditions.

Accessible Parking:

A limited number of parking spots ($) are available for people with disabilities at these parking lots:

• National Arts Centre (NAC)
• Dows Lake
• Bronson Avenue.

Do Your Part for the Environment

Help us make Winterlude carbon neutral. While attending events at Jacques-Cartier Park, at Marion Dewar Plaza, at Confederation Park and on the Rideau Canal Skateway, please:

• Recycle — put recyclables in the on-site recycling stations.
• Compost — put food waste and other compost items in the on-site compost stations.
• Use public transit:
  • OC Transpo
  • STO.

Other Information

No Dogs or Pets	Dogs and pets are not permitted at Winterlude sites.   Exceptions are made for service dogs.

Plan Ahead

Get ready for more Winterlude fun! Here are the dates for upcoming Winterlude celebrations.

• 2014: January 31 to February 17
• 2015: January 30 to February 16
• 2016: January 29 to February 15
• 2017: February 3 to February 20