Visitor Information
Winterlude 2013 runs from February 1 to 18, 2013, and is open on Family Day. The three Winterlude weekends are filled with activities and many venues are open daily.
Visitor Centres
Capital Information Kiosk
World Exchange Plaza
111 Albert Street
Ottawa, Ontario
Open daily, 10 am to 5 pm.
Official Winterlude Headquarters and Information Booths
- Fairmont Château Laurier lobby
- Lord Elgin Hotel lobby
- Westin Ottawa lobby
- Confederation Park
- Jacques-Cartier Park
- Rideau Canal Skateway (Fifth Avenue).
Open weekends from February 1 to 18, 2013.
Winterlude Hotline
Available at the Rideau Centre Customer Service Centre (3rd floor).
During Winterlude, the hotline is available during mall hours at the Rideau Centre.
Tourist Information
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Updates on Conditions
Rideau Canal Skateway Ice Conditions: 613-239-5234.
Facilities and Services
 Concession Stands |
Available at Confederation Park, Jacques-Cartier Park and on the Rideau Canal Skateway. |
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 First Aid |
First aid is available at Jacques-Cartier Park and on the Rideau Canal Skateway (Fifth Avenue first aid trailer and skate patrollers). |
 Lost and Found |
Lost and found boxes are kept at Winterlude information booths in these locations:
Valuable items are turned over to local police:
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 Lost Children Services |
Lost Children Services are available at:
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 Skate Rentals |
You can rent skates and other equipment on the Rideau Canal Skateway. |
 Souvenirs |
Official Winterlude souvenirs are available during Winterlude at these locations:
You can also buy Official Winterlude souvenirs online. |
 Washrooms |
Portable washrooms are available at each of the main Winterlude locations (Confederation Park, Jacques-Cartier Park and the Rideau Canal Skateway). |
Fees
Some Winterlude activities are free and others have fees. See individual activity listings for details.
Getting Around
Parking ($)
During Winterlude you can park ($) at these locations:
- Bronson Avenue
- Dows Lake
- Jacques-Cartier Park
- Lansdowne Park
- National Arts Centre (NAC)
- Rideau Centre
- World Exchange Plaza.
Universal Accessibility
Special Services on the Rideau Canal Skateway:
- ramps to access the Skateway
- heated change facilities (universally accessible)
- portable washrooms (universally accessible).
Jacques-Cartier Park and Confederation Park:
Universally accessible portable toilets are available but may be difficult to access due to weather conditions.
Accessible Parking:
A limited number of parking spots ($) are available for people with disabilities at these parking lots:
- National Arts Centre (NAC)
- Dows Lake
- Bronson Avenue.
Do Your Part for the Environment
Help us make Winterlude carbon neutral. While attending events at Jacques-Cartier Park, at Confederation Park and on the Rideau Canal Skateway, please:
- Recycle — put recyclables in the on-site recycling stations.
- Compost — put food waste and other compost items in the on-site compost stations.
- Use public transit:
Other Information
Dogs and pets are not permitted at Winterlude sites.
